Information Technology Center

The University of Wyoming’s Information Technology Center (ITC) houses a state-of-the-art computing facility and student computing lab. The center is designed to meet the computing and data needs of the university – students, administrators, faculty, and researchers – for the foreseeable future.

Construction of the new Information Technology Center was completed in December 2008. Over Christmas Break, the university’s central data center was moved from the basement of the old Ivinson Hospital Building, built in 1916, to the ITC. The ITC offers a gathering and studying place for students with an extended-hours, high-tech student computing lab. The lab is equipped with individual student workstations and with group study pods.

The ITC also houses UW’s Division of Information Technology, including the IT Help Desk. The Help Desk is the primary point of contact for computer support. It provides timely and professional phone, email, online chat, and remote support for hardware, software, connectivity, and UW computer access. TA modern technology training room houses software training classes for faculty, staff fand students. The Walk-in Service Center area is where expert level advice and quick evaluation of software and hardware computing problems is provided.

ITC: Hours and Address

Hours:
The ITC is open during normal university business hours. The ITC computer lab, in the lobby of the ITC, is open for extended hours (see the computer labs schedule).

Street Address:
Information Technology Center
1710 Sorority Row
Laramie, WY 82071

ITC: General Facts

80,000 square feet
110 office spaces
Open access computer lab with fixed PCs, large monitors, and docking stations”
Make-IT Makerspace (3D printing, Vinyl, Laser Engraving, and more)
Walk-in Service Center and device checkout
WyoOne ID Office
Wired and wireless data network access
Computing and application development labs
Computer training room
Computer and Telecom Help Desks
Data Center

ITC: Data Center Facts

Highly flexible design
University, research, and partnership colocation
6,000 square feet of raised floor with TIER II+ redundancy
Space for over 200 computer server cabinets
Designed for “lights out” operation
High security – Biometric 2 factor authentication, video monitoring, etc.

Electrical

1.2 MW Backup Generator Power
Parallel Redundant Uninterruptable Power Systems with Battery Backup
3-Phase redundant overhead busway power in 208V 100Amp and 225Amp Configurations
Computer and system cabinets in 5KW, 10KW and 50KW Configurations

Cooling

Primary 250 ton high efficiency free-cooling chiller with redundant internal cooling circuits
Backup campus chilled water with cold water storage, evaporative cooling, and mechanical chillers
Base cooling and airflow via six down-flow CRAH Units and raised floor architecture
Hot Aisle, closed cabinet containment, and in-row/in-rack cooling systems for high density applications
Automated cooling and humidification controls

Lobby

Lobby, computer lab and reception desk

Second floor atrium